Flagship commission

Service performance report

A bound briefing pack for one location and one named period, with chart plates, written commentary, and a sitting to read the quarter together.

A line chart drawn on paper with a pen resting beside it
Format
Bound pack and sitting
Price basis
Quoted from record volume; from 1,850 GEL
Time
Three to four weeks after figure handover
Where
Client premises in Adjara, or the Batumi office

Who this is for

Keepers of hotels, guesthouses, clinics, salons, and repair shops who already mark visits, waits, complaints, or hours in a book, a night-audit stack, or a simple sheet, and who need that period read as a set — often before a partners’ conversation, a bank meeting, or a quiet winter planning table.

What you receive

You receive a bound pack covering one location, one service line, and one named period (a calendar quarter is the usual window). The pack holds the chart plates, a written commentary that stays beside those plates, a one-page figure list so you can see what was counted, and space in the margin for marks made during the sitting.

The sitting is part of the commission. We read the plates with you for about an hour. You may bring a partner or a senior receptionist. We will revise the commentary once after that sitting if a mark on a plate needs a clearer sentence.

What is included

  • A check of the figures you hand over, or of the copies taken on a figure collection visit
  • Up to eight chart plates in the opening estimate (more plates are quoted)
  • Written commentary in English
  • One presentation sitting, on your premises in Adjara or at Level 9, 81 Parnavaz Mepe Street, Batumi 6000
  • One revision of the commentary after the sitting

What is not included

We do not install screens, write staff rotas, train reception, or advise on prices. We do not invent missing days. If a week is blank in the book, the plate shows a gap. Marketing copy, guest letters, and website text are outside this commission.

Who draws it

Nino Kharatishvili writes the commentary. Giorgi Tkeshelashvili draws the plates. If figures must be copied on site, Tamar Beridze makes the visit. The pack is issued by the desk, not by a contractor you never meet.

How the work runs

  1. You write to the desk with the kind of premises, the period, and a sample page from the ledger.
  2. We send a figure list: which columns we need, and which we can do without.
  3. You hand the copies over, or we collect them on a visit.
  4. We draft plates and commentary.
  5. We sit with you and read.
  6. We stitch the final pack, including the one agreed revision.

Time

Three to four weeks is typical from a complete handover to the sitting. A thicker night-audit stack, or a visit along the coast in high season, can stretch that. We will say so in the estimate rather than promise a date we cannot keep.

Where

The drawing happens in Batumi. The sitting happens where the books live, or on the ninth floor. We work in Adjara; premises farther along the Black Sea coast are quoted for travel.

Preparation

Before handover, put a paper clip on the first and last day of the period. If waits are marked in pencil in an appointment book, leave the pencil. Do not recopy the book into a new sheet unless the original is unreadable; recopying is how Tuesday’s pile disappears.

Constraints

One service line per report. A hotel with rooms and a restaurant is two lines unless you want only rooms. Language of the commentary is English; source books may be in Georgian or Russian. We will not draw a plate from memory or from a verbal estimate of a busy Saturday.

Price

Quoted. The published floor for one location, one line, one quarter, up to eight plates, and one sitting is 1,850 GEL. Volume of records, reconstruction of messy weeks, extra plates, and travel move the sum. See rates.

Next step

Request a figure review. Attach or describe a sample page, name the period, and say whether you want collection on site. A first reply usually comes within two working days.